FAQs

How can I contact Southern Circle Designs?

For any questions or support, please email us at southerncircledesigns@yahoo.com. Our customer service team is eager to help you with your needs!

 Where do you ship from?

We ship from our Southern home base in the United States, ensuring each item is sent with love and care.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us within 12 hours of placing it. We work quickly to get your orders out, so we cannot guarantee changes beyond this window. Should you need to return an item after receiving it, we’re here to help with that process.

What payment methods do you accept?

Southern Circle Designs accepts all major credit cards (VISA, Mastercard, AMEX) and PayPal to facilitate a smooth and easy payment process.

When will my order be processed?

Our team dedicates Mondays through Fridays to process orders, which will be handled within 1-3 business days from the order date. We observe all major holidays and do not ship on weekends.

How long will it take to receive my order?

Depending on your location and current demand, you can expect to receive your order within 2-4 weeks. We’re committed to getting your items to you promptly.

What if I don't receive my order?

Should your order not arrive within 30 days after shipment, please reach out to us for a full refund.